At eZE Tyres & Servicing, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
1. Information We Collect
We only collect the information necessary to provide you with our tyre and maintenance services, including:
- Contact Details: Name, phone number, and email address (e.g., tyreseasilyltd@gmail.com).
- Vehicle Information: Registration number, make, and model to ensure we order the correct parts/tyres.
- Payment Information: We do not store credit card details; all payments are processed securely through our chosen merchant provider.
2. How We Use Your Information
We use your data to:
- Provide quotes and book appointments.
- Update you on the progress of your vehicle (especially for 4-day alloy refurbishments).
- Remind you of upcoming MOTs or safety checks (if you have opted in).
- Comply with legal and tax requirements.
3. Data Sharing
We never sell your data. We only share information with third parties when essential, such as:
- Suppliers (to order specific tyres or parts for your vehicle).
- Law enforcement or regulatory bodies if required by UK law.
4. How We Protect Your Data
We use secure systems to store your information and ensure that only authorized staff at eZE Tyres have access to it. We retain your data only for as long as necessary to provide our services and meet our legal obligations.
5. Your Rights
Under UK GDPR, you have the right to:
- Request a copy of the information we hold about you.
- Request that we correct any inaccurate information.
- Request that we delete your data (the “Right to be Forgotten”).
6. Cookies
Our website may use “cookies” to improve your browsing experience. You can choose to disable cookies in your browser settings, though this may affect some website features.
7. Contact Us
If you have any questions regarding your privacy, please contact our Data Controller:
- Email: tyreseasilyltd@gmail.com
- Address: Unit 1A, Harthall Ln, Kings Langley, Hemel Hempstead HP3 8SD